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December 2005


 
 

Technical request

Before requesting the e-mail support team, please, look for an answer to your question in the KitchenDraw Knowledge base ?
It gathers the answers to the most frequent questions concerning support.

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Knowledge base

Technical request

If you did not find the answer to your question in the Knowledge base then send your question to us using the following form. A technician of our engineering department will answer you as soon as possible.

Notice :

  • Only registered users can submit technical requests. To register, please click here.
  • Questions about MobiScript must not be sent by email. Only a remote service session can be used to reply to such questions.
  • For questions about downloading or installing KitchenDraw and only these two purposes, you can send an email directly to support@kitchendraw.com (any other request sent to this address will be ignored!).

Information with a * is mandatory.

Your E-mail and Site Code
E-mail*:
Site Code*:


The Site Code is a sequence of 23 caracters that you can find in the Hours recharge dialog box.
This dialog box shows up when you choose the Recharge hours of use command from the ? menu located at the right hand side of the menu bar.


Your configuration
Operating system*:
KitchenDraw version*:
   
Your question
Please, describe as precisely as possible the nature of your problem and mention the operation sequence that leads to it.
Please use the language which you indicated during your registration.


 

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