KitchenDraw, kitchen and bathroom design software
Kitchendraw, kitchen and bathroom design software Kitchen and bathroom design software

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  Kitchendraw, kitchen and bathroom design software
   
 


:: Frequently Asked Questions ::

What is the minimal hardware configuration required to run KitchenDraw?
Is KitchenDraw compatible with Windows Vista, Seven and Windows 8?
Can KitchenDraw run on a Mac?
I didn't receive the 20 free hours of use. Why?
How much disk space does KitchenDraw require?
How long does it take to become a good KitchenDraw user?
Do you clock up hours while KitchenDraw is open but not actually used?
Do intensive users find KitchenDraw too expensive?
What happens when your time credit is over?
Up to what point can the generic catalog be custumized?
Is Microsoft Word required to edit or print estimates?
KitchenDraw is not translated in my language; is it possible to translate it or to get it translated?
How can I get cutting lists from my KitchenDraw projects?

If your question does not appear in the list above, please contact-us

What is the minimal hardware configuration required to run KitchenDraw ?

KitchenDraw can work on any kind of PC under Microsoft Windows!
However, some KitchenDraw 6.5 new features take advantage of recent hardware.

Thus, "real time" view modes like "Virtual Reality" or "Virtual Tour" fully use the 3D capabilities of the graphics card. We therefore recommend a modern and powerfull graphics card to achieve the highest level of quality and fluidity.
A recent nVidia or ATI graphics card is ideal.

Similarly, new photorealistic rendering engine operates all the processor cores in parallel. Photorealistic images are produced so much faster with a multi-core processor (Quad Core recommended).

The recommended RAM size is 8 Gbytes eventhough KitchenDraw can work fine with less.

For a professional use we advise a screen having a diagonal size higher or equal to 20 inches.


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Is KitchenDraw compatible with Windows Vista, Seven and Windows 8?
YES! However make sure you run KitchenDraw in "administrator mode".
To do this, right click on the KitchenDraw icon located on the Windows desktop. In the context menu that appears, select the "Properties" command. In the dialog box that appears, click on the "Compatibility" tab and make sure the check box "Run this program as administrator" is checked.

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Can KitchenDraw run on a MAC?
Although there is no native KitchenDraw version for the Mac, some KitchenDraw users use a Mac. It is then necessary that Windows is installed on the Mac.

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I didn't receive the 20 free hours of use. Why?

The 20 free hours of use for testing and training at KitchenDraw are recharged automatically from the www.kitchendraw.com web site when you first launch KitchenDraw.
For this recharge to happen it is necessary that the computer that runs KitchenDraw is connected to the Internet and no firewall or proxy prevents KitchenDraw from accessing the www.kitchendraw.com web site.

The 20 free hours are awarded only once per computer (even if it is reformatted).

If you have not received your 20 hours of use free despite being connected to the Internet please send your most recent LOG file. LOG files have names like KEYyymm.LOG and are located in the scenes directory which by default is C: \ SCENES.


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How much disk space does KitchenDraw require?

In addition to the KD65.EXE file you can download from this site and which uses about 16 Mbytes, the installation of KitchenDraw requires approximately 60 Mbytes of disk space. This includes all catalogs and textures.
Each project file (scene) you create then occupies an average disk space of 100 Kbytes.


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How long does it take to become a good KitchenDraw user?

Between 5 and 10 hours are necessary to follow the tutorial present in the On line Training section of this site.
After only ten project files, you will notice marked productivity gains.
After a score of project files, you will be a KitchenDraw addict !


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Do you clock up hours while KitchenDraw is open but not actually used?

No! Your time account is debited in 5-minutes increments and only when you activate KitchenDraw planning functions. So you can stop using KitchenDraw and speak with a customer without having your time account debited.
Also, you do not pay anything when editing catalogs with Mobiscript.


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Do intensive users find KitchenDraw too expensive?

A KitchenDraw user typically has a consumption of 30 hours per month, amounting to some 350 hours per year.
Considering the free hours you are allowed after the first 200 hours paid (1 free hour for 2 hours paid), the annual cost rises to 900 euros – just about the maintenance fee for a competitor software... but without the initial investment.
Intensive users and points of sale with several sales assistants are naturally allowed a greater number of free hours, dropping the cost to as little as 1 euro per hour.

Even more significant is the cost per project file. This is where you realize how little KitchenDraw will cost you!
It takes approximately an hour to complete a project file. So the cost per project file ranges between 1 euro and 3 euros – about the price of the stamps required to mail the project file to your customer.


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What happens when your time credit is over?

When your time account is empty, KitchenDraw disables any access to its planning functions.
However, you can still open your project files, view them and print them.
Of course you can still access the dialog box enabling you to recharge hours.
To reach this dialog box, choose the Recharge hours of use command in the ? menu.


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Up to what point can the generic catalog be customized?

KitchenDraw is supplied with a generic catalog of kitchen cabinetry including a large variety of kitchen units and front models.
You can use this catalog as is because the dimensions of the units can be modified just before placing them.

If you wish to avoid modifying dimensions each time you place a unit, you can create a new catalog. Use Mobiscript's "Save As" menu option to save the generic catalog under a new name, and then adapt its "technical constants" to your needs. "Technical constants" means the standard depth and height of the cabinets, their default altitude and the dimensions and positions of some of their parts.
Adapting the "technical constants" constitutes the first level of customization. This is very easy and very quick to do, and already makes the catalog much easier to use.

After this first step you can continue personalizing the catalog according to your requirements and to the amount of time you are ready to devote to it. In time, you will have the complete and precise manufacturer catalog. This is done by removing unwanted objects or models, changing the order of the cabinets, adding new cabinets or models, modifying the references, descriptions and prices, etc.
You can create a new cabinet by writing a small script describing the make-up of the new cabinet from the "spare parts" contained in the base catalog: boxes, fronts, shelves, etc.


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Is Microsoft Word required to edit or print out estimates?

No! You can print estimates directly from KitchenDraw.
However, the documents that KitchenDraw generates in Microsoft Word are of better quality and more flexible since you can personalize them, or even create new ones.
ATTENTION : KitchenDraw is only compatible with a 32 bits version of Word.

KitchenDraw is not currently linked to Open Office but this will be the case in a future version.


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KitchenDraw is not available in my language; is it possible to translate it or to get it translated?

KitchenDraw already exists in the following languages: English, French, German, Spanish, Italian, Portuguese, Dutch, Czech, Slovak, Hungarian, Polish, Swedish, Norwegian, Danish, Finnish, Croatian, Greek, Turkish, Lithuanian, Latvian, Romanian, Russian, Chinese (simplified), Arab, Farsi.

If it's not enough for you KitchenDraw can be fully translated, as well as the catalogs that are provided with it and this can be done directly inside KitchenDraw!
To access the translations table, run the "Setup | System" KitchenDraw command and then click on the "Translate" button in the dialog box that shows up.
Once the translation completed, please send the DICO.LNG file to us. It's located in the KitchenDraw directory. We will integrate your translations into the distributable version of KitchenDraw which will ensure you keep them in the future updates of the software.


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How can I get cutting lists from my KitchenDraw projects?

KitchenDraw is able to produce cutting lists for different cutting optimization software on the market but this requires that the catalogs used in the project have additional information about the composition of the articles (the panels used to build them).

The KITCHEN TUTORIAL standard catalog contains such information but it's only for demonstration purposes.
This information is closely related to how the furniture is built so they should be entered specifically for each client.


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